Secrets to Successfully Appeal Amazon seller account suspended due to related account

Selling on Amazon presents various challenges and risks, with one notable concern being account deactivation. Amazon may suspend or deactivate accounts for numerous reasons, including amazon seller account suspended related account. This occurs when Amazon alleges a connection between your account and another one that does not meet their selling criteria. While some of these claims are valid, others may not be. In this article, we will explore the reasons behind these suspensions and provide guidance on how to file appeals.

What Is Amazon’s Multiple Account Policy?

Operating multiple Amazon seller accounts without prior authorization is prohibited, and Amazon rigorously enforces this restriction. According to Amazon’s policy on multiple accounts, sellers are typically allowed only one Seller Central account for each region where they conduct business, unless they can demonstrate a legitimate business need for a second account and all their existing accounts are in good standing.

Amazon closely monitors account associations, which are established based on numerous factors including IP addresses, bank accounts, credit cards, email addresses, physical addresses, phone numbers, devices, and browsers. These account associations can indicate either that a seller is operating multiple accounts without permission or that a seller connected to another seller who has violated Amazon’s policies.

What Cause Your Amazon Account Suspended for Related Account

Your Amazon linked account suspension for several reasons:

• Attempting to circumvent a previous suspension by opening a new seller account while the original one remains deactivated.
• Previous unsuccessful attempts to open a seller account during the verification process.
• Amazon’s determination of your account’s association with another suspended account. This connection may be established due to shared business addresses, business names, bank account, phone number, identical wireless networks, login patterns from the same computer, use of the same email addresses, overlapping product lines, and various other factors.
• Granting API access to a company that subsequently had its API credentials revoked.
• Providing account access to an individual with a suspended seller account.
• Accessing your account from a location where another seller account has been accessed, such as a public Wi-Fi network.

How Does Amazon Connect Separate Seller Accounts?

Amazon actively employs sophisticated methods to detect potential connections between different accounts, aiming to uphold its policies, especially regarding multiple accounts. Instances that might link accounts include attempts to evade suspension, shared log-in details within the same network, employee transitions between accounts, or using a single device and network for both personal and professional logins.

The platform uses advanced algorithms that scrutinize numerous data points, such as phone numbers, credit card information, bank accounts, IP addresses, among others, to identify potential relationships between accounts.

While many sellers legitimately manage multiple accounts without issues, problems typically arise during suspensions. Amazon may not strictly enforce the multiple account policy unless one of the related accounts violates other Amazon policies.

It’s crucial for Amazon sellers to abide by these rules to avoid potential account suspensions or complications.

What Happens When Amazon Suspends Your Account for Being Related to Another Account?

Amazon’s suspension notification typically includes details about the linked account, either in full or partial, and provides guidance for reinstating your account:

Ideally, if the initial account is reopened, all associated accounts should follow suit automatically. However, if you’re unaware of or have no connection with the linked account, or if it’s impossible to reopen it, an appeal is necessary. This appeal aims to convince Amazon that your account shouldn’t be considered related to the first one.

The notice also specifies that if you previously owned the account or held rights to it but no longer have access, or if you don’t recognize the mentioned account and believe the deactivation was an error, you should file an appeal.

If you sell similar products or private label brands as another account, and Amazon suspects a connection, you might receive a notification about “multiple selling accounts” or a violation of the multiple accounts policy. Resolving this suspension might require a different approach in your appeal compared to a related accounts suspension.

What To Do When Your Account Gets Suspended

When your Amazon seller account suspended related account, here are the things you need to do.

Identifying the Root Causes of Account Suspension

When your seller account gets suspended, it is crucial to identify the root causes of the suspension and address them effectively. You should:

• Review the Amazon related account suspended email: This email will give the name of the account which related to your account and provide instructions on how to appeal.
• Analyze your seller account history and performance: This will help you understand what issues or violations may have triggered the suspension.
• Check the account associations: This will help you determine if there are any connections between your account and other accounts that may have caused the suspension.

Appeal Amazon related account suspended by yourself

Send Appeal for the associated Account

If you can determine the associated account and know the reason caused the suspension, appeal for this associated account first.

Once that account is reactivated, submit an appeal to reactivate the current account providing Amazon with the name of the account that was reactivated and the date of reactivation.

Send Amazon related account appeal for current account 

If it’s not feasible to reactivate the other account due to factors such as not being the current or previous owner, lack of recognition of the account, or an issue that cannot realistically be resolved, then you must demonstrate that the accounts are unrelated, and the suspension resulted from an erroneous detection. Steps need to do:

Prepare a detailed plan of action

This is a document that outlines the root causes of the suspension, the corrective actions taken, and the preventive measures implemented to avoid future issues. Based on this guidance from Amazon’s notification:

• If you once owned the account but no longer own it, submit an appeal using the Account Health Dashboard and provide supporting documentation (i.e., sales deed, purchase agreement, or business transfer agreement) to show that you no longer own it.
• If you do not recognize the account and believe this deactivation was in error, submit an appeal in the Account Health Dashboard and confirm that this account does not belong to you.

Submit an amazon linked account appeal

This is a process of requesting Amazon to review the suspension and reinstate the account. The appeal should include the plan of action and any supporting evidence or documentation. You should submit an amazon related account appeal letter using the Account Health Dashboard.

Follow up with Amazon

This is a way of communicating with Amazon and providing additional information or clarification if needed.

Utilize Account Reinstatement Services from Third Parties

If you are tired of the process of amazon suspension linked account appeal and declined from Amazon revision team, you can consider contacting a legal agency or a reinstatement service provider for help. Based on their reputation and experience, they will consult you for the next steps, or even they can address the problem of related accounts.

You may ask to provide them with all the relevant information and documents related to your previous suspension and appeal. They will then handle the communication with Amazon on behalf of the seller and work towards reinstating your account.

If you receive an amazon seller duplicate account suspension, contact Amazoker for free consultation. They are renowned for helping numerous sellers regain their accounts, backed by a 100% money-back guarantee.

Amazoker is a company that offers various solutions for Amazon sellers, such as:

• Account suspension recovery / Account reinstatement service
• Account verification assistance
• Account health management
• Listing optimization service
• Amazon appeal letter service

Amazoker claims to have a team of experts who have experience and knowledge in dealing with Amazon policies and procedures. They also claim to have a high success rate and a money-back guarantee. Visit their website Amazoker.com and get the free consultation if you need.

Amazon’s Related Accounts Policy Has Changed​

If you’ve been notified with the message, “Your seller account is suspended because it’s linked to another ineligible account,” it’s likely that during their review, they’ve connected your details to another seller’s account.

This connection could stem from various reasons, like having a previous seller account, someone in your household or past household having a seller account, an employee linked to a seller account, or even using public Wifi to access your seller central dashboard. Account suspension is possible, and the reinstatement process may extend over several months.

If your Amazon seller account faces suspension, it’s crucial to avoid creating a new one. Starting a new account in this circumstance is likely to result in another suspension.

How To Avoid Amazon Suspended for Related Account

To prevent or reduce the risk of account suspension due to account associations or other reasons, sellers should follow these tips:

Requesting Permissions for Additional Accounts

To open additional accounts within the same region, it is essential to seek prior authorization from Amazon by presenting compelling reasons that align with Amazon’s terms and conditions. Once granted permission, you must meticulously oversee and maintain these accounts in isolation, refraining from any sharing of data, resources, or forming any account associations. Each account should operate independently to ensure compliance with Amazon’s policies and regulations.

Understanding and Avoiding Suspension-Related Violations

You must adhere to Amazon’s policies and guidelines, staying informed about updates. You should prioritize account performance and customer satisfaction, upholding quality, service, and delivery standards. Prompt and professional responses to customer inquiries, feedback, and complaints are essential.

Ensuring Fresh and Unique Information during Account Setup

Ensure that during account creation, all provided information is entirely new and has not been utilized on any previous Amazon account, including failed or abandoned registration attempts. Thoroughly vet all account details to confirm their uniqueness and absence on any other accounts.

Ensuring Secure Access

Sellers must safeguard their accounts against unauthorized access and misuse. This involves utilizing robust, regularly updated passwords and enabling two-factor authentication while refraining from accessing their accounts through public or shared networks or devices. Furthermore, they should exercise caution in sharing account information or access, restricting it solely to trusted and authorized individuals, such as employees or partners, and carefully managing the extent of access and permissions granted to each person.

Other Considerations

Sellers must maintain accurate records of their Amazon activities, regularly backing up data securely. Honesty and transparency are paramount in dealings with Amazon, customers, and fellow sellers, with a strict avoidance of fraudulent or unethical practices. Quick and constructive resolution of disputes is vital, along with seeking assistance when necessary. When acquiring an account, preserving previous owner information, and documenting transactions through official contracts is crucial for potential future contact and appeals. Similarly, maintaining written confirmation of employee involvement is essential for individuals with account access or user permissions, such as virtual assistants or marketers.

Q&A: Frequently Asked Questions

As the Related account issue becomes increasingly intricate, let’s delve into some of the most asked questions regarding this matter.

Q: Can I open a new seller account if my current one is suspended?

A: Creating a fresh Amazon seller account using the same credentials following deactivation goes against Amazon’s rules and can result in additional suspensions. Instead, it’s advisable to persist in the appeal process and tackle the underlying causes of the deactivation. Alternatively, you may want to explore the option of enlisting professional assistance in navigating the reinstatement procedure. Only contemplate opening a new account if you can do so with distinct identification and have resolved the issues that initially triggered the deactivation.

Q: What happens if an Amazon seller account is suspended?

A: When an Amazon seller account is suspended, it results in an immediate loss of selling privileges and the potential hold on funds. This can adversely impact the seller’s reputation, disrupt fulfillment services, and may lead to legal consequences if severe policy violations are involved.

Q: Why is Amazon saying my account is suspended?

Amazon may suspend an account for various reasons, including policy violations, concerns about product authenticity, intellectual property infringement, performance issues, multiple violating accounts or violations of Amazon’s terms of service.

Q: How do I get unsuspended from Amazon seller?

To get unsuspended from Amazon Seller, thoroughly understand the reason for suspension, create a detailed Plan of Action addressing the issues, and submit it through Seller Central. Maintain open communication, address root causes, and be persistent if necessary, appealing multiple times while ensuring ongoing compliance with Amazon’s policies to prevent future suspensions.

Q: Is it possible to recover a suspended account after a long time?

A: Yes, it is possible to recover a suspended account after a long time, depending on the reason and severity of the suspension. However, the longer you wait, the harder it may be to reinstate your account. You should act quickly and follow the steps outlined above to appeal your suspension.

If you need help, you can contact Amazoker team for consultation and get the reactivation service.

Q: How can I prevent my account from being associated with another seller’s account?

A: You can prevent your account from being associated with another seller’s acchttps://amazoker.com/services/amazon-reinstatement-service/ount by avoiding sharing any information or resources with other sellers, such as IP address, bank account, credit card, email address, physical address, phone number, device, browser, etc. You should also use separate accounts for different purposes or products if you have permissions from Amazon.

Q: Can spouses have separate Amazon seller accounts?

A: Unless you possess and can substantiate distinct business entities and valid business justifications, Amazon strictly enforces a one-seller account per household policy.

Conclusion

Prevention is the strongest defense. When selling on Amazon, exercise utmost caution to prevent amazon seller account suspended related account. While these suspensions can be bothersome and challenging to resolve, it’s entirely achievable to reinstate your account by pinpointing the issue’s root causes and submitting a well-documented, precise appeal.

If your Amazon suspended for related account, contact us for a free consultation: 1 580 262 6126 – email: [email protected]