If you are an Amazon seller, getting banned from the platform can be a nightmare. It can mean losing your source of income and potentially damaging your reputation as a seller. However, it is not uncommon for sellers to face suspension or even permanent bans from Amazon due to various reasons. In this blog post, we will discuss the causes of accounts being banned, and most importantly, how to get back after acount being banned.
Table of Contents
Understanding Why Your Account Got Banned
Before we dive into the steps on How to get back after acount being banned, it is essential to understand the reasons behind the ban. Knowing the cause can help you avoid making the same mistakes in the future and increase your chances of reinstatement.
Gaining Insight into the Reason Behind Your Account Suspension
Violation of Amazon’s Policies
Amazon has strict policies that all sellers must adhere to. These policies cover everything from product listings to customer service. If you violate any of these policies, Amazon may suspend or ban your account. Some common policy violations include selling counterfeit products, manipulating reviews, and providing false information about your products.
Poor Performance Metrics
Amazon tracks the performance of its sellers through various metrics such as order defect rate, late shipment rate, and cancellation rate. If your performance falls below Amazon’s standards, your account may be suspended or banned. This is because poor performance can lead to dissatisfied customers, which ultimately affects Amazon’s reputation.
Intellectual Property Infringement
Selling products that infringe on someone else’s intellectual property rights is a severe offense on Amazon. This includes selling counterfeit products, using copyrighted images without permission, or selling products with trademarked logos. If Amazon receives a complaint about your products, they may suspend or ban your account.
>> Read more: Top 15 Reasons for Amazon Seller Account Suspension
How to get back after acount being banned?
Now that we have discussed the possible causes of accounts being banned, let’s look at the steps you can take to get back on Amazon.
Ways for Reinstating Your Amazon Account After Suspension
The Process of Appeal for Reinstatement
If you believe your account ban was issued in error or there are extenuating circumstances, you have the opportunity to appeal the decision.
The first step to getting back on Amazon after being banned is understanding the appeal process and gathering evidence. Collect any documentation that strengthens your case. This could include receipts proving product authenticity, communication logs with disgruntled customers where you addressed their concerns, or evidence of extenuating circumstances that led to fulfillment delays.
Next, you need to draft a compelling appeal letter. This is your chance to plead your case. Below is a comprehensive breakdown of the essential components that your letter should incorporate:
- Acknowledge the Ban: Start by acknowledging your account ban and expressing your desire to regain access.
- Identify the Cause: Explain the reason for the ban from your perspective.
- Take Responsibility: If there were genuine mistakes on your part, take full responsibility and apologize.
- Outline Corrective Measures: Explain the specific steps you’ve taken to address the issues that led to the ban. This could involve implementing stricter quality control measures, revising product descriptions for accuracy, or outlining a plan to improve fulfillment times.
- Preventative Measures: Demonstrate your commitment to preventing future violations. Explain the changes you’ve made to your business practices that ensure compliance with Amazon’s policies.
- Request Reinstatement: Conclude by respectfully requesting a review of your appeal and reinstatement of your selling privileges.
Then, submit your appeal to Amazon. The process for submitting an appeal may vary depending on the specific reason for your ban. Amazon will typically provide instructions on how to submit your appeal within the notification of your account ban. The review process can take several weeks. Amazon will notify you of their decision via email, so it is important to be patient for the response.
Several steps of the appeal process for reinstatement
Create a New Account
If your appeal for reinstatement is unsuccessful, you may need to create a new account to continue selling on Amazon. However, this should be your last resort, as creating a new account without Amazon’s approval is against their policies and can lead to permanent suspension.
Before creating a new account, make sure to address the issues that led to your previous account’s ban. This includes improving your product quality, ensuring timely shipments, and providing excellent customer service. You should also use a different email address, bank account, and business name to avoid any association with your previous account.
Once you have created a new account, it is essential to follow Amazon’s policies strictly to avoid facing a ban again.
Consider Using Amazoker’s Service to Get Back on Amazon After being Banned
Another option for getting back on Amazon after being banned is to seek assistance from a third-party service like Amazoker. Amazoker is a professional service that helps sellers navigate the complexities of Amazon’s platform and policies. There are several reasons why you should use Amazoker’s Service:
- Recovering Banned Amazon Accounts: Amazoker claims to offer support in restoring Amazon accounts that have been suspended due to policy violations or other reasons.
- Boosting Sales: Amazoker suggests they provide tools and services to optimize your selling performance on Amazon, including market research, listing optimization, ad management, etc.
- Improving Efficiency: Amazoker might offer solutions to automate Amazon selling tasks, potentially saving sellers time and money.
- Gaining Professional Support: Amazoker may have a team of experienced Amazon specialists who can assist sellers in resolving issues and maximizing their business potential on the platform.
While there may be a cost associated with using these services, the benefits of getting back on Amazon quickly and efficiently can outweigh the expense. By working with a service like Amazoker, you can increase your chances of successfully getting back on Amazon after being banned.
>> Read more: Best amazon ungating service
Getting banned from Amazon can be a stressful experience for any seller. However, it is not the end of your selling journey on the platform. By understanding the reasons behind your ban and taking the necessary steps on How to get back after acount being banned, you can get back on Amazon and continue growing your business. Remember to always follow Amazon’s policies and provide excellent customer service to maintain a good standing on the platform.
