Amazon Appeal Service

When Amazon suspends your account or your listings, it hurts your business tremendously. Every minute your products are unavailable to buyers, you lose customers and sales, and therefore a lot of money.

At Amazoker, we’ll do an in-depth review of your account to identify the main issues, prepare a corrective action plan, and set up procedures that ensure your account stays active.

We can support customers to solve problems below. If you met any other issues, feel free to contact us and we are willing to support you as soon as possible.

Related Accounts

If you have multiple Amazon seller accounts, you are at risk of being suspended. Amazon only allows one seller account per person. Your credentials can be validated by their system. Even if you did not do it directly, Amazon will classify you as multiple sellers if your bank account, physical home or business address, and internet provider (IP) address matches with another account.

Related-account-appeal

Listing Status Inactive

Sometimes you intend to put your account as “Going on a vacation”, and then you can active it again easily. However, sometimes your Listing status is inactive without your intension, and you cannot active it yourself, and all the listings are shown out of stock although in stock in fact. That’s time Amazon requires seller to go through a document verification and review process.


Listing-Status-Inactive

Verify USA address

To provide a safe and trustworthy shopping experience for customers and selling partners, Amazon will contact a seller to verify their business address. A postcard containing a verification code is delivered to the address provided to Amazon. The delay in address verification may result in the cancellation in the deposit transfer after deadline set. After you verify your address, you can proceed Selling on Amazon. If you are unable to verify your address, please contact us and we will support you in completing the address verification process.


USA address verification

Item not sold as described

The issue of the product description is far more serious. Understandably, a seller faces many strong competitors on the platform. However, many sellers exaggerate the product’s capabilities far more than they should. If you are receiving unfavorable feedback, it is your fault. A description is designed to present your goods in the most accurate and truthful way. It is the only way to have a successful business experience on the platform. As a result, if you don’t want to engage an Amazon appeal service for reinstatement, avoid it at all costs.

Provide proof of liability insurance coverage

As of September 1, 2021, under section 9 of the Business Solutions Agreement, you must obtain and maintain at least $1 million of commercial general, umbrella, or excess liability insurance, within 30 days after exceeding $10,000 in gross sales proceeds in a month on Amazon or if otherwise requested by Amazon. If you want no fuss and huge savings, contact us and we’ll help you select the coverage that’s perfect for your company.


liability insurance

Inauthentic Items

Amazon takes pride in providing premium products to its customers. Any seller selling inauthentic items will have their Amazon account suspended faster than you can imagine. You may be required to provide documents to prove the authenticity of your products, such as a Trademark Certificate of Registration if you are the brand owner, an Authorization letter from the brand owner allowing you to sell their products, and other documents demonstrating a valid supply chain.

Inauthentic-items-appeal

Used item sold as New

Amazon allows the sale of used products, but only under the category of refurbished. If you are selling a used item as if it were new, a negative customer review can put you on the edge of suspension. Avoid this by ensuring that everything you sell is as fresh as a breeze.


Used item sold as new

Restricted product

Selling what is illegal under the law is, of course, illegal on Amazon. This includes items such as drugs, guns, and the like. One famous example was the sale of Cannabidiol (CBD) products in the United States. When the legal situation was unclear, many people began selling various CBD products on Amazon. As a result, Amazon suspended all listings containing CBD and issued extremely specific listing criteria for selling CBD and hemp oil products on Amazon.

Restricted-appeal

Intellectual Property Infringement

Obviously, Amazon will not file such a complaint on their own. If a rights owner (the party who owns a corresponding patent, trademark, or copyright) files an infringement claim against an Amazon Seller, Amazon may remove the product listing. Your seller account may be suspended as a result of this. However, many reports have been submitted regarding this by sellers in order to cause their competitors to suspend their operations. Amazon will suspend the account until further inquiry is completed or the reporter retracts their claims.


Intellectual Property Infringement

COPYRIGHT

Obviously, Amazon will not file such a complaint on their own. If a rights owner (the party who owns a corresponding patent, trademark, or copyright) files an infringement claim against an Amazon Seller, Amazon may remove the product listing. Your seller account may be suspended as a result of this. However, many reports have been submitted regarding this by sellers in order to cause their competitors to suspend their operations. Amazon will suspend the account until further inquiry is completed or the reporter retracts their claims.


Copyright-infringement

How we work

  • 1. GET FREE CONSULTATION

    Feel free to contact us to get intensive consultant from Amazoker Professionals

  • 2. CHOOSE SERVICE & SIGN A CONTRACT

    You choose the best offer matching with your needs and then sign a contract with us

  • 3. MAKE A PAYMENT

    You pay the service BEFORE we take actions to solve your problem.

  • 4. ASIN & ACCOUNT REINSTATED

    Continue to sell products and get profits.

  • 5. LEAVE FEEDBACKS

    Please give us comments, feedbacks to make our service better (Optional)

Prices

AMAZON ACCOUNT REVIEW & CONSULTATION

FREE!

AMAZON LISTING APPEAL SERVICE

$399 – $499

AMAZON ACCOUNT APPEAL SERVICE

$599